Home > Business Idea, Cloud Computing, Disrup. Technology, Open Market, Time-To-Market > When will operators offer visual VAS designing tools?

When will operators offer visual VAS designing tools?


A long list of startups are making it easier every day to create and customize value-added services. These tools mainly focus on two segments:

  • soho and small enterprises with visual PBX, call center as a service, etc.
  • consumer oriented with voicemail, mobile apps, etc.

The main players in this new market are small startups. Companies like Twilio with OpenVBX, InvoxPBXPlus, etc. Also some established players offer solutions: e.g. App Inventor and Voice from Google, Yuave from Nokia Siemens Networks, etc.

I am still waiting for the first telecom operator to offer a similar service. Neither of these services is nuclear science. Most are SIP or other VoIP solution based. Via a SaaS marketplace operators could be reselling them if they don’t want to license or build. Additionally the operators have some valuable assets that dotcoms would love to make use off: micro-payments a.k.a. billing/charging; free call forwarding; numbering plan creation; high-available network assets; quality of service; etc.

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